Airplane Emergencies Supply Management Tourism Service Experience Discussion
Each Forum & Comment Post will be evaluated using the following criteria:
- Relevance – the content is relevant to the topic. The content demonstrates an understanding of the subject being discussed.
- Professionalism – the content is presented in a professional manner, with the topic introduced, supporting content provided, and conclusion to finish. Content is written in your own words and in-text citations (textbook and other) and a reference are provided.
- Critical thinking – the content demonstrates that you thought about the topic, what it means, and you included your opinion (agree/disagree) regarding the assumptions.
Individual Forum Post:
Think of either a positive or negative tourism service experience/situation that you have encountered. The experience must be one in which the service is both intangible and heterogeneous.
Consider the theory presented by Kandampully & Solnet (2015), Chapter 2 as you:
- Briefly describe the interaction/scenario and the active role that you played during the production process
- Consider supply and demand and the management strategy most relevant for the situation
https://www.cbc.ca/news/canada/nova-scotia/pilot-a…
https://insights.ehotelier.com/insights/2021/07/08…