Rasmussen Retaining Employees through Engagement to Improve Service Quality Project
Part 2 Project Assignment – Literature Search
Using at least 4 current (within the past 5 years), relevant, peer-reviewed resources, create a literature review that does the following:
- Describes the project’s topic, resources reviewed, and conclusions of each article.Summarizes the principal findings of the research and their relevance to the project’s proposed outcomes.
- In other words, use an annotated bibliography with a brief summary of key findings under each reference.
- Please include the Quality Improvement Project Proposal Title on the top of document (to help instructor readily recall your project topic and intended improvement outcome).
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- This paper should be at least 2 pages in length and include a cover page and reference page with links to all researched articles. Be sure to use APA format (7th Ed).
- A reference page is not needed secondary to references will be listed in the annotated bibliography
