Busi 354 Consumer Behavior
Case Study6: Case 5-1 – Culture Creates Customer Dissatisfaction? (pages 346-347)
Read the information provided in case 5-1 on pages 346-347 and use the information and data provided to answer the 6 questions that are asked in the case.
Question responses should use APA style to include at least one citation from the chapter readings and/or the case study that supports or provides evidence for your response to each question. Your response should not be less than 100 words per question. Do not repeat the questions asked (does not count towards answer and word count), but rather identify your response to each question clearly by means of a heading for each question.
Use APA formatting to write your paper and to document your sources. Submit with cover page. It is important to cite your sources both in-text and in your reference page.