CUNY York College Customer Value Summary
Please summarize Chapter 7 “Products, Services and Brands: Building Customer Value” and post it here by due date.
– Do not summarize “First stop” section (which is a case example in each chapter)
– Do not copy “objectives Review” section to summarize a chapter
– Do not summarize chapter slides posted on Blackboard
– SafeAssign is used to check submissions for plagiarism
Summary Format
