After you explain the difference between the amount submitted and the amount allowed to her, the patient gets irate and exclaims, “How dare Dr. Simmons overcharge me by $8.00!” She then says that she

After you explain the difference between the amount submitted and the amount allowed to her, the patient gets irate and exclaims, “How dare Dr. Simmons overcharge me by $8.00!” She then says that she is going to call his office and give him a piece of her mind. What will you say in response?