IMG 3621 California State University Northridge Omnichannel Retail Strategy Essay
Describe in an essay an imaginary omnichannel program for your retail store to reach your customer through several channels. In addition to the channels themselves. you MUST include descriptions of channel cross-over programs or your program will not be an omnichannel program. I have attached the diagram to follow for the omnichannel. and a sample of how it should be.
