Transport Industry Ticketing Process Letter
- The letter to the board should be the first page.
- The letter should be on white 8 ½” x 11” paper.
- Use a twelve-point font (Times New Roman, Helvetica, Tahoma, Universe, or comparable).
- Do not use different fonts, italics, underscores, or bold print anywhere in the letter.
- The letter should be in portrait style.
- The letter should be short, no more than a few paragraphs, on one page.
- The letter to the board should contain the answers to the question you were asked to address.
- The letter should not contain details on methodology or use any statistical language (e.g. stable, control chart, Ishikawa diagram), tables, or charts.
- Use direct language and active tense.
