ENGL 302 Iowa State University Role of the Human Resource Manager Discussion
Discussion 2: You-Attitude
Purpose
Chapter 3 introduces the concept of you-attitude and goodwill. These concepts are necessary for successful communication both internally and externally; however, they can be difficult to put into practice and very often require a kind of translation on the part of the author. Additionally, participating in a discussion based on bridging different points of view helps you practice you-attitude and build goodwill with your peers.
Instructions
Preparation: Complete before Part 1
Find an example of poor goodwill or you-attitude from your daily life.
Part 1:
In a well-organized post, present your chosen example and include the following:
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- A brief summary of the scenario (provide any background necessary for our class to fully appreciate the situation), and a discussion of how the communication could have been changed or edited for stronger use of these concepts.
- A copy of the message (may be copy/pasted text and/or an image, as appropriate).
- URL or citation of the scenario.
- Note: If the communication is from informal, personal channels of communication such as text or email, do your best to cite where the message came from; see “Personal Communication” here (Links to an external site.) for assistance.
Part 2:
“Like” the example you think is the best example of a bad you-attitude message.
Then, reply to the post you liked, using the following guidelines:
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- Explain why you think it is the most effective example of a badly done you-attitude message.
- Explain how to avoid making the same mistake
- Reference the appropriate content in the textbook.
Resources
The supporting materials for this assignment include:
- Chapter 3: “Building Goodwill” (specifically, pp. 56-60)